F.A.Q

Q1 What size should customers order?

To select the appropriate size, we recommend that you check individual product pages for more information. Sizing recommendations are specific to each style since each can be sized slightly differently, even when made by the same manufacturer. Especially mbt shoes! Except that,Linkboots can provide a size chart for our customers. Using your true size from the size charts, then view the recommendations on individual product pages. This is the most accurate way of sizing your mbt shoes.

MBT SHOES Sizing

Q2 How can I track my order?

The trackig number will be sent to you by email. Then you can track the status of your order with the tracking number online.

Q3 How long will it take for my order to be processed and delivered?

Once you have submitted the order, it will normally take 1-2 working days for us to process the order and please allow 5-7 days for delivery via Express Mail, but sorry we do not offer overnight shipping at this time.

Q4 I need to cancel an order. How can I do this?

Orders are processed quite quickly, sometimes within minutes after it is received. Therefore, requests to cancel an order must be received quickly as well. Contact us as soon as possible by sending email to US or calling us to request cancellation of an order. Email is monitored constantly during business hours. But there is no guarantee that we will be able to cancel it in time

Q5 What is your payment policy ?

There are currently two ways to pay. Most customers are used to accept online payment with credit card. If customers do not have credit cards available, or need to buy large sums of goods, we strongly recommend Western Union Money Transfer. Online payment with credit card. This is the most frequent payment method. It is fast and efficient.

Q5 What is your shipping policy about Linkboots.com?

The items you ordered will be shipped out in 2 business days after payment goes through. And it usually needs 5-7 days for delivery. But NO overnight shipping. Item(s) will require a signature from you upon arrival. This service gives you peace of mind that your item(s) will arrive safely and direct into your possession. So please provide us with detailed street address for the shipping, P.O. Box address will not be accepted. We will do our every effort to make sure you receive the parcel in time but we are not responsible for service transit time. Transit times are provided by the carrier, exclude weekends and holidays, and may vary with package origin and destination, particularly during peak periods. If you have any questions about our shipping policy, please send email to us. We will give you a detailed explanation!

Q6 How much shipping fee will be charged for each order?

We provide fast and traceable shipping worldwide!